Search for the West Palm Beach trolley and the results are mostly news stories from 2021 to 2023. The service those stories describe is gone. The City now runs West Palm Move, a fixed route plus on-demand rides operated with Via, and its own FAQ says the new service is separate from previous trolley operations. We read the City’s West Palm Move page and its launch announcement on October 20, 2026. This page explains what changed, how to ride and pay, and why some pages still describe the old trolley.
The short version, checked October 20, 2026
Fixed route: $1 a ride, Norton Museum of Art to Northwood Village, tap a card, phone or watch. On-demand: $2 in the app. Both on one trip: $2 flat. No cash. Accessible-vehicle requests and phone bookings: 561-264-0458.
What changed, and when
The City says the RideWPB pilot ended Sunday, May 31, 2026. West Palm Move fixed-route service began Tuesday, September 8, 2026, and on-demand service followed on Tuesday, September 15, 2026. By our count that leaves 99 days between the two, and the City pages we read do not describe any service in that window. On October 20, 2026 the fixed route had been running for 42 days.
The City describes the fleet as fully electric. Its FAQ names the vehicles: Karsan e-JESTs on the fixed route and VW ID. Buzz vans for on-demand trips. If you are looking for the red trolley in old photos, it is not coming back under that name, and the City is clear that West Palm Move is a new City service.
- The City says West Palm Move, a fixed-route and on-demand transit network run with Via, replaced the RideWPB pilot, which ended May 31, 2026. Fixed-route service began September 8 and on-demand service September 15. City of West Palm Beach: City of West Palm Beach Launches West Palm Move, a New Fixed-Route and On-Demand Transit Network
- The City's FAQ says West Palm Move is a new City service and is separate from previous trolley operations. City of West Palm Beach: West Palm Move
- The City says the West Palm Move fleet is fully electric; its FAQ says fixed-route vehicles are Karsan e-JESTs and on-demand vehicles are VW ID. Buzzes. City of West Palm Beach: City of West Palm Beach Launches West Palm Move, a New Fixed-Route and On-Demand Transit Network
The fixed route: Norton Museum of Art to Northwood Village
The City says the fixed route runs north and south between the Norton Museum of Art and Northwood Village. Stops it names include downtown and Clematis, CityPlace, Palm Beach Atlantic University and Good Samaritan Medical Center. CityPlace describes itself as next to the Brightline station, so the CityPlace stop is the one to watch if you arrive by train. For what to do once you step off on Clematis, see our Clematis Street guide; for the museum at the south end, see arts and culture.
- The City says the West Palm Move fixed route runs north-south between the Norton Museum of Art and Northwood Village, with stops including downtown and Clematis, CityPlace, Palm Beach Atlantic University and Good Samaritan Medical Center. City of West Palm Beach: West Palm Move
- CityPlace's own site describes it as an experiential neighborhood in the heart of downtown West Palm Beach with a curated mix of more than 50 shops and restaurants, next to the Brightline station. CityPlace: About Us
How often it comes
The City gives two answers. Its launch release says every 8 to 10 minutes, while the West Palm Move FAQ says every 10 minutes. We have not seen a posted timetable, so plan on the longer figure. Our research log marks this conflict as not confirmed until the City publishes one number.
- The City's launch release says the fixed route runs every 8 to 10 minutes; the West Palm Move FAQ says every 10 minutes. City of West Palm Beach: City of West Palm Beach Launches West Palm Move, a New Fixed-Route and On-Demand Transit Network
Hours
As the City lists them:
- Fixed route, Monday to Friday: 6 AM to 9 PM (15 hours).
- Fixed route, Saturday: 8 AM to 9 PM (13 hours).
- Fixed route, Sunday: 8 AM to 8 PM (12 hours).
- On-demand, daily: 6 AM to 10 PM, per the launch release.
That adds up to 100 fixed-route hours a week by our arithmetic. On weekday evenings the on-demand service runs one hour past the last fixed-route hour, which matters for Thursday concerts and late dinners. On Sundays the gap is two hours.
- The City lists fixed-route hours as Monday to Friday 6:00am to 9:00pm, Saturday 8:00am to 9:00pm and Sunday 8:00am to 8:00pm. Its launch release lists on-demand service daily, 6 a.m. to 10 p.m. City of West Palm Beach: West Palm Move
Fares and how to pay
- Fixed route: $1 a ride, paid by tapping a card, phone or watch.
- On-demand: $2 a ride, booked and paid in the app.
- A trip that uses both: a flat $2, which by our arithmetic is $1 less than paying for each leg separately.
- Cash: not accepted.
Riders who do not use a smartphone can book on-demand trips by phone at 561-264-0458, the same number the City gives for wheelchair-accessible vehicle requests. Pets that are not service animals may ride in an airline-approved carrier.
- The City says fixed-route rides cost $1, paid by tapping a card, phone or watch; on-demand rides cost $2 in the app; a trip using both is a flat $2; cash is not accepted. City of West Palm Beach: City of West Palm Beach Launches West Palm Move, a New Fixed-Route and On-Demand Transit Network
- The City gives 561-264-0458 for West Palm Move on-demand bookings and wheelchair-accessible vehicle requests. Pets that are not service animals may ride in an airline-approved carrier. City of West Palm Beach: West Palm Move
Why older pages still say the trolley is free
The trolley story lingers for three reasons we could document. First, the City’s own Directions and Parking page still says a no-cost trolley runs round trip from Clematis Street to CityPlace, using the district’s older name. The City’s West Palm Move pages contradict it, and we treat the Directions page line as stale. This is a gap record in our research, marked not confirmed until the City corrects the page.
- The City's Directions and Parking page still says "a free trolley runs round-trip from Clematis Street to The Square." The City's West Palm Move pages say RideWPB ended May 31, 2026 and West Palm Move (a $1 fixed route) is separate from previous trolley operations. City of West Palm Beach: Directions and Parking
Second, travel guides that rank for downtown searches still promote a named no-cost trolley, even though WPTV reported the red trolleys being phased out from June 5, 2023. Third, a county tourism page snippet we saw still tells visitors a trolley links Clematis to the waterfront. None of these is a current City source. When a page and the City disagree, go with the City’s West Palm Move page.
One more name you may see: Brightline’s station page mentions Circuit electric shuttles at the station. We could not confirm Circuit’s current service area, hours or price on a City or operator page, so we do not list it as a way to get around.
- Brightline says its West Palm Beach station is within walking distance of top downtown destinations and offers Circuit electric shuttles (hailed in the Circuit app) and BrightBike rentals at the station. Brightline: West Palm Beach Train Station
- The Norton and Ann Norton Sculpture Gardens pages mention a free Circuit shuttle, and Tri-Rail's station page mentions a Rose Trolley on-demand app. No City or operator page was read to confirm current service areas, hours or price. Norton Museum of Art: Plan Your Visit
Using it with a train or a car
Brightline lists its West Palm Beach station at 260 Quadrille Plaza Drive and calls it walking distance from downtown. Tri-Rail lists its West Palm Beach Station at 203 South Tamarind Avenue, with free parking for the commuting public. The City does not name the Tri-Rail station as a West Palm Move stop on the pages we read, so check the app for the nearest pickup. Train details are on our getting here page.
- Brightline lists its West Palm Beach Station at 260 Quadrille Plaza Drive, West Palm Beach, FL 33401, open Monday to Sunday from 5:20 AM to the last train departure. Brightline: West Palm Beach Train Station
- Tri-Rail lists its West Palm Beach Station at 203 South Tamarind Avenue, West Palm Beach, Florida 33401, with free parking for the commuting public. Tri-Rail: West Palm Beach Station
If you drive in and switch to the fixed route, City garages charge $1 for the first two hours on weekdays, then $2 for each extra half hour up to $20 a day, and $5 all day on Saturdays, Sundays and holidays, special events excluded, as the City’s Rates and Payment page puts it. Our parking page compares every garage by destination.
Planning a whole day? The day planner strings stops together, and the events calendar shows what is on along the route.
West Palm Move questions
What address do I use to get to the GreenMarket?
The City says to use 100 N. Clematis Street, West Palm Beach, Florida 33401 for GPS.
Source: City of West Palm Beach: GreenMarket Hours, Location & Parking
Can I bike to the GreenMarket?
Yes. The City says free bike valet runs Saturdays 8:30 a.m. to 1:30 p.m. at 143 N. Narcissus Avenue, provided by the Downtown Development Authority and run by Bike West Palm Beach.
Source: City of West Palm Beach: GreenMarket Hours, Location & Parking
Where is the Meyer Amphitheatre?
The City gives 105 Evernia Street in downtown West Palm Beach; the closest City garage is the Evernia garage.
Can I tie up a boat downtown?
The City says its downtown docks are open first come, first served, 5 a.m. to midnight daily, free for non-commercial boats; rafting up is not allowed.
Source: City of West Palm Beach: City Docks and Sailing Instruction
Is there a free trolley downtown?
Not from the City now. The City's West Palm Move fixed route costs $1, and the City says it is separate from previous trolley operations.
What is West Palm Move?
The City's transit service run with Via, launched September 2026 to replace the RideWPB pilot, with a $1 fixed route and $2 on-demand rides.
Where does the West Palm Move route go?
The City says it runs north-south between the Norton Museum of Art and Northwood Village, with stops including downtown and Clematis, CityPlace, Palm Beach Atlantic University and Good Samaritan Medical Center.
What are West Palm Move hours?
Fixed route: Monday to Friday 6am to 9pm, Saturday 8am to 9pm, Sunday 8am to 8pm. On-demand: daily 6 a.m. to 10 p.m., per the City.
Can I pay cash on West Palm Move?
No. The City says fixed-route fares are paid by tapping a card, phone or watch and on-demand rides in the app; cash is not accepted.
Where is the Tri-Rail station?
Tri-Rail lists the West Palm Beach Station at 203 South Tamarind Avenue, with free parking for the commuting public.
Can I get from Tri-Rail to the airport?
Tri-Rail says Palm Tran Route 2 from the West Palm Beach Station to the airport is free with a valid Tri-Rail fare.
Which Palm Tran buses stop at the Tri-Rail station?
Tri-Rail lists routes 1, 2, 20, 31, 40, 41, 43, 44, 60 and the Port St. Lucie Express (95X).
What is the airport called?
The Palm Beach County Department of Airports site names it President Donald J. Trump International Airport.
Where is the Kravis Center?
At 701 Okeechobee Boulevard, on the north side of Okeechobee about a quarter mile west of U.S. Highway 1, per the Kravis Center.
How do I pay for West Palm Move?
The City says fixed-route rides cost $1, paid by tapping a card, phone or watch; on-demand rides cost $2 in the app; a trip using both is a flat $2. Cash is not accepted.
How often does the West Palm Move fixed route come?
The City's launch release says every 8 to 10 minutes, and its West Palm Move FAQ says every 10 minutes. No timetable was posted when we checked, so plan on 10 minutes.
Can I book a wheelchair-accessible West Palm Move ride or bring a pet?
The City gives 561-264-0458 for on-demand bookings and wheelchair-accessible vehicle requests. Pets that are not service animals may ride in an airline-approved carrier.
Are West Palm Move vehicles electric?
Yes. The City says the fleet is fully electric; its FAQ says fixed-route vehicles are Karsan e-JESTs and on-demand vehicles are VW ID. Buzzes.
Is there a train station near the boat show?
Tri-Rail lists its West Palm Beach Station at 203 South Tamarind Avenue, West Palm Beach, Florida 33401, with free parking for the commuting public.
Written by the Downtown West Palm Beach Editorial Team. Some content may be AI-generated. People check every fact before it publishes.
Dates, rules and hours can change. The organisers have the final word: City of West Palm Beach (official site)
